Cookies Policy
General
Cookies are small text files that contain navigation information and are stored in your computer's browser when using Skroutz services. Pixel tags are graphics with very small dimensions that load when you visit our website.
At Skroutz we use these technologies to provide an improved experience to our users and better services. The update of regulations and the legislative framework for the use of cookies and related mechanisms is an ongoing effort, both at the Greek and European level.
For these reasons, we feel the need to inform you with clarity and transparency about the policy we follow.
Choose the following categories to learn more.
The cookies on Skroutz
At Skroutz, we distinguish the cookies and pixel tags we use into 4 categories, depending on their functionality:
- Necessary
- Performance
- Preference
- Targeting
Below you will find more information about your options, as well as a detailed list of the cookies and pixel tags we use.
- Necessary
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They are necessary for the website to function and for us to provide you with the Skroutz services you choose. Without them, functionalities such as logging into your account, using the Skroutz Cart, and sorting products would not be possible. Additional functionalities include preventing malicious use, transaction security, charging partner stores, and storing your privacy preferences. According to the law, no action is required from you to accept these. Third-party providers may have access to this information.
NameUsefulnessDurationThird party with access_helmet_couchRetention of user preference options for the sessionUntil you close the browser-logged_inSaving user connection status for technical purposesUntil you close the browser-retatSecurity of the website from malicious use2 hours-zero pixelAnalysis of user interaction with the website, for the purpose of transaction security (confirmation of charge legitimacy)2 months-ecommerce_guest_cart_idCheckout with the Skroutz Basket (e.g. payment verification, items remain in the basket)1 week-do_not_trackNote of the user's choice to participate in Skroutz Analytics1 year-policy_levelUser's choice note for cookie placement1 year-mobile_app_promptNote of the user's choice for not displaying the mobile app installation message1 month-mobile_app_prompt_dismissedNote of the user's choice for not displaying the installation message of the mobile app1 day-__b_skr_nltcs_ssUser distinction. Recording user purchases on the partner merchant's website, following their transition from Skroutz.gr, for the operation of the Mixed Charging Model CPC/CPS invoicing service15 daysEach partner merchant__b_skr_nltcs_mtRecording the origin of a user who makes a purchase on the partner merchant's website (web or application), following their transition from Skroutz.gr, to support the billing service of the Mixed Charging Model CPC/CPSUntil you close the browserEach partner merchant_b_nltcs_ssUser distinction. Recording user purchases on the partner merchant's website, following their transition from Skroutz.gr, for the operation of the billing service of the Mixed Charging Model CPC/CPS15 daysEach partner merchant__b_sa_sessionUser distinction. Recording user purchases on the partner merchant's website, following their transition from Skroutz.gr, for the operation of the billing service of the Mixed Charging Model CPC/CPS30 minutesEach partner merchant_b_sa_metaRecording the origin of a user who makes a purchase on the merchant partner's website (web or application), after their transition from Skroutz.gr, to support the billing service of the Mixed Charging Model CPC/CPSUntil you close the browserEach partner merchant__cf_bmWebsite Security from malicious/automated traffic30 minutesCloudflareMore information about Cloudflare's privacy policy can be foundhereand especially for the Bot Management service we usehere.
- Performance
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They give us the ability to continuously improve Skroutz services, collecting and analyzing statistical data about your transition to us from another website and the overall traffic of Skroutz (e.g., number of visitors, most frequent searches), as well as your specific interaction with our services. Third-party providers may have access to this information.
NameUsefulnessDurationThird party with accesszero pixelStatistical recording of website performance data (additional functionality)2 months-data_follow_categoriesStatistical recording of website performance dataUntil you close the browser-data_follow_productsStatistical recording of website performance dataUntil you close the browser-data_follow_skusStatistical recording of website performance dataUntil you close the browser-_ulfStatistical recording of website performance data1 day-_gatStatistical recording of website traffic data1 minuteGoogle_gidStatistical recording of website traffic data1 dayGoogle_gaStatistical recording of website traffic data2 yearsGoogle_gcl_auSupport for statistical recording of website performance data90 daysGoogleanalytics_sessionUser distinction. Support for Skroutz Analytics functionality and user purchase reporting on the merchant partner's website, following the users' transition to it from Skroutz.gr15 daysEach partner merchant__skr_nltcs_ssUser distinction. Support for Skroutz Analytics functionality and user purchase reporting on the merchant partner's website, following the transition of users to it from Skroutz.gr15 daysEach partner merchant_sa_metaSkroutz Analytics - Analysis of user interaction on the partner merchant's website, following their transition from Skroutz.gr. The purpose is to evaluate and improve the partner merchant's services, as well as Skroutz services, through relevant statistical usage analysis. Concurrent use for user purchase reporting may occurUntil the browser is closedEach partner merchant__skr_nltcs_mtSkroutz Analytics - Analysis of user interaction on the partner merchant's website, following their transition from Skroutz.gr. The purpose is to evaluate and improve the services of the partner merchant, as well as Skroutz services, through relevant statistical usage analysis. Parallel use for user purchase reporting may occurUntil the browser is closedEach partner merchant__sa_sessionUser distinction. Support for the functionality of Skroutz Analytics and reporting of user purchases on the partner merchant's website, following the users' transition to it from Skroutz.gr30 minutesEach partner merchant_hjDonePollsIt is created when a visitor completes a survey using the Feedback Poll widget. It is used to ensure that the same survey does not reappear if it has already been completed.1 yearHotjar_hjMinimizedPollsIt is created when a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget remains minimized while the visitor navigates the website.1 yearHotjar_hjIncludedInSampleSupport for conducting polls on the website, through confirmation of inclusion in the sample of each poll.1 yearHotjar_hjidSupport for the analysis of Skroutz service usage, through the assignment of a random user identifier for linking consecutive visits to the website.1 yearHotjarMore information about Hotjar's privacy policy can be foundhere. You have the ability to completely block the collection of your data through Hotjarhere.
More information about Google's privacy policy can be foundhereand for the use of cookies within the framework of the Google Analytics servicehere```html . You have the ability to completely block the collection of your data through Google Analytics, by installing on your browser thisthe plug-in (plug-in).
- Preference
-
They facilitate the personalization of Skroutz content. The filters you use (e.g., shoe size), the products you search for and view, allow us to offer you the best possible Skroutz experience, to suggest and help you find immediately what you are looking for.
NameUsefulnessDurationThird party that has access_helmet_couchPersonalization of website content, depending on the user's choices and preferences (e.g. product searches and views, use of filters) – (additional functionality)1 year-logged_inSaving user connection status for technical purposes1 year-ecommerce_guest_cart_idProcessing purchases with Skroutz Basket (e.g. payment verification, items remain in the basket)1 month-intercom-id-[app_id]Support for instant user service messages functionality, through user ID storage.9 monthsIntercomintercom-session-[app_id]Support for user service instant messaging functionality, through storing user ID per session.1 weekIntercomMore information about Intercom's privacy policy can be foundhere.
- Targeting
-
Your interaction with Skroutz services is used by third-party providers for analysis and commercial/advertising purposes by these providers.
NameUsefulnessDurationThird party with accessAPISIDAnalysis of user interaction with Skroutz services for advertising use by Google8 monthsGoogleSSIDAnalysis of user interaction with Skroutz services for advertising use by Google8 monthsGoogleSIDAnalysis of user interaction with Skroutz services for advertising use by Google8 monthsGoogleSAPISIDAnalysis of user interaction with Skroutz services for advertising use by Google8 monthsGoogleHSIDAnalysis of user interaction with Skroutz services for advertising use by Google8 monthsGoogleSIDCCAnalysis of user interaction with Skroutz services for connection with Google account12 monthsGoogleOTZAnalysis of user interaction with Skroutz services for connection with Google account1 monthGoogleNIDAnalysis of user interaction with Skroutz services for connection with Google account6 monthsGoogleCONSENTAnalysis of user interaction with Skroutz services for connection with Google account13 monthsGoogleAECAnalysis of user interaction with Skroutz services for connection with Google account6 monthsGoogle__Secure-Analysis of user interaction with Skroutz services for connection with Google account12-13 monthsGoogle__Host-Analysis of user interaction with Skroutz services for connection with Google account13 monthsGoogle1P_JARAnalysis of user interaction with Skroutz services for advertising use by Google8 monthsGoogleSEARCH_SAMESITEAnalysis of user interaction with Skroutz services for advertising use by Google6 monthsGoogleidAnalysis of user interaction with Skroutz services for advertising use by Google's Doubleclick8 monthsDoubleclick (Google)_fbpAnalysis of user interaction with Skroutz services for advertising use by Meta3 monthsMetaGoogle Ads Remarketing TagAnalysis of user interaction with Skroutz services for advertising use by Google18 monthsGooglereferrer_newAnalysis of user interaction with Skroutz services for the support of advertising purposes7 daysGooglecustom_gclidAnalysis of user interaction with Skroutz services for advertising purposes7 daysGooglemoe_uuidAnalysis of user interaction with Skroutz services for personalized communication from Skroutz to the user, based on their navigation and purchases on the Website2 monthsMoEngageMUIDAnalysis of user interaction with Skroutz services for advertising use by Microsoft1 yearMicrosoft_uetmsclkidAnalysis of user interaction with Skroutz services for advertising use by Microsoft90 daysMicrosoft_uetsidAnalysis of user interaction with Skroutz services for advertising use by Microsoft1 dayMicrosoft_uetvidAnalysis of user interaction with Skroutz services for advertising use by Microsoft1 yearMicrosoftbcookieBrowser Identifier cookie to uniquely indentify devices accessing LinkedIn to detect abuse on the platform and diagnostic purposes1 yearLinkedInbscookieUsed for remembering that a logged in user is verified by two factor authentication and has previously logged in1 yearLinkedInJSESSIONIDUsed for Cross Site Request Forgery (CSRF) protection and URL signature validationUntil you close the browserLinkedInlangUsed to remember a user's language setting to ensure LinkedIn.com displays in the language selected by the user in their settingsUntil you close the browserLinkedInlidcTo facilitate data center selection1 dayLinkedInsdscSigned data service context cookie used for database routing to ensure consistency across all databases when a change is made. Used to ensure that user-inputted content is immediately available to the submitting user upon submissionUntil you close the browserLinkedInli_gcUsed to store consent of guests regarding the use of cookies for non-essential purposes6 monthsLinkedInli_mcUsed as a temporary cache to avoid database lookups for a member's consent for use of non-essential cookies and used for having consent information on the client side to enforce consent on the client side6 monthsLinkedInUIDCookie used for market and user research720 daysScorecard researchUserMatchHistoryLinkedIn Ads ID syncing30 daysLinkedInAnalyticsSyncHistoryUsed to store information about the time a sync took place with the lms_analytics cookie30 daysLinkedInlms_adsUsed to identify LinkedIn Members off LinkedIn for advertising30 daysLinkedInlms_analyticsUsed to identify LinkedIn Members off LinkedIn for analytics30 daysLinkedInli_fat_idMember indirect identifier for Members for conversion tracking, retargeting, analytics30 daysLinkedInli_sugrUsed to make a probabilistic match of a user's identity90 daysLinkedIn_guidUsed to identify a LinkedIn Member for advertising through Google Ads90 daysLinkedInBizographicsOptOutUsed to determine opt-out status for non-members10 yearsLinkedInli_giantIndirect indentifier for groups of LinkedIn Members used for conversion tracking7 daysLinkedInoribi_cookie_testTo determine if tracking can be enabled on current domainUntil you close the browserOribioribili_user_guidUsed to count unique visitors to a website1 yearOribiln_orUsed to determine if Oribi analytics can be carried out on a specific domain1 dayOribiar_debugSupports Google attribution reporting API integration to mitigate signal lossUntil you close the browserLinkedIndfpfptUnique user identifier to prevent abuse in payment workflows for LinkedIn2 yearsMicrosoftliapUsed by non-www.domains to denote the logged in status of a member1 yearLinkedInMore information about Meta's privacy policy can be found here, of Google here, of MoEngage here, of Microsoft here and of LinkedIn here. You can exclude the use of your data for personalized advertising by Google here.
My choices
Below you will find more information about your options.
- What options do I have?
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You have three options. You can either proceed with the acceptance of all cookies and other mechanisms ("I Agree"/"Accept All"), which will allow you to have access to all the functionalities we have created for you, in a complete and personalized Skroutz experience. Or you can refuse any non-essential cookie ("I Disagree") or proceed with adjusting your cookie preferences ("Customize" → "Save Preferences"). The latter two cases may significantly reduce your Skroutz experience.
The Necessary are placed upon your entry to the Skroutz website. As they are completely essential either from a technical perspective or to offer you the Skroutz services you choose, the law allows us to place them without requiring any action or consent from you. By selecting the button «I disagree», which you will find in the initial basic update we provide you, you continue your navigation only with the Necessary. We will remember your choice for one year. When this period expires, or if you visit us from a new device or new browser, we will ask you again. Unfortunately, if you do not wish to place them at all, you will need to stop using our services and manually delete from your browser the cookies that have already been placed.
The Preferences, Performance, and Targeting are placed once you select the button «I agree» that you will find next to the initial basic update we provide you or the button «Accept all» that you will find under the emerging complete update (banner). We will remember your choice for one year. When this period passes, or if you visit us from a new device or new browser, we will ask you again.
By selecting the button «Adjustment» that you will find next to the initial basic update we provide you, you are led to the emerging more complete update (banner). There, by selecting «Save options», placement of any of the "Preference", "Performance", "Targeting" categories you have previously selected is made by ticking the relevant box and we will remember your choice for one year. If you have not ticked any box and click "Save choices", then only the Necessary ones will be saved, meaning this will function as if you had clicked "I do not agree" in the initial basic information we provide you. We will remember your choice for one year and when this period passes, or if you visit us from a new device or new browser, we will ask you again.
- Keep me logged in
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Every time you log in to your account as a registered Skroutz user, we will ask you through a special field ("I am on a shared computer") if you wish not to maintain your connection. If you do not select it, every time you open your browser to visit Skroutz, you will not need to re-enter your connection details (username and password) and you will have immediate access to your profile until you manually disconnect, otherwise for one year. If you choose not to maintain the connection ("I am on a shared computer"), you will need to enter your connection details each time you visit. We will ask you each time you log in again if you are on a shared computer.
The option to maintain or not your connection is done in the above way and is independent of whether you have generally accepted all cookies ("I Agree"/"Accept All"), accepted some ("Customize" → "Save Choices") or none non-Necessary ("I Disagree"). The cookie we use to maintain your connection is called _helmet_couch and normally has a lifespan of one year. Alternatively, if you activate the "I am on a shared computer" field during your connection, it has a lifespan until you close your browser. This cookie may also have additional functionalities, as a "Necessary" cookie or "Preference", depending on whether you subsequently choose "I Agree"/"Accept All" or "Customize" → "Save Choices".
- Change options – Withdrawal of consent
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You can change at any time in the future the choice you have made regarding cookies and related technologies on Skroutz. At the bottom of this Policy, you will find the button: «Save options». Regardless of what your choice was the last time we asked you through a pop-up window if you wish the placement of cookies and related technologies, you can decide again through these fields, easily, immediately, and for free.
For example, if you had selected 'Agree'/'Accept All' and changed your mind, you can choose any (or none) of the cookie categories you wish at the bottom of this Policy and click 'Save Preferences.' This action will serve as a revocation of the consent you had already given us and will apply to the future, meaning that from this change onward, Skroutz will no longer use those specific cookies and related technologies on your device. If you want to remove the cookies that were already placed on your device before the aforementioned revocation of your consent, you can do so manually by following the instructions found in the 'Control via browser – Removing cookies' section below.
- Control via browser – Removal of cookies
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You can control and manage cookies also through the settings of the browser you use. Among the options you have (depending on the browser) are, for example, the acceptance of all cookies, the existence of a warning for the placement of cookies, or the prohibition of their placement.
Accordingly, through your browser settings, you can reverse any acceptance of cookies and related mechanisms from Skroutz, by deleting the already stored files.
To manage and disable cookies, you can follow the relevant instructions per browser: